Privacy Policy for JSCom Agency

This Privacy Policy describes how JSCom Agency ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website https://jscom.agency/ (the "Site") or interact with us.
By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide and improve our services, communicate with you, and ensure the security of our Site.
a) Information You Voluntarily Provide:
  • Contact Information: When you fill out a contact form, or sign up for our newsletter, we collect your name and email address, and any other details you provide.
  • Project Details: Information you share about your project, business goals, and requirements.
  • Communications: Records of your correspondence with us (e.g., email exchanges, chat transcripts).
b) Information Collected Automatically:
When you visit our Site, we automatically collect certain data through cookies and similar technologies:
  • Log Data: Your IP address, browser type and version, pages you visit, time and date of your visit, time spent on those pages, and other diagnostic data.
  • Device Information: Information about the device you use to access our Site, including the device type, operating system, and unique device identifiers.
  • Usage Data: Information about how you navigate and interact with our Site (e.g., clicks, scrolling, mouse movements). This helps us understand which services are most interesting to our visitors.
c) Cookies and Tracking Technologies:
We use cookies (small text files stored on your device) and similar tracking technologies (like pixels and web beacons) to collect and track information to improve our Site and your experience.
  • Google Analytics: We use this service to analyze web traffic and user behavior. You can opt-out of Google Analytics here: Google Analytics Opt-out.
  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
2. How We Use Your Information
We use the information we collect for various purposes:
  • To provide, operate, and maintain our Site.
  • To communicate with you, including responding to your inquiries, comments, and questions.
  • To send you marketing and promotional communications (you can opt-out at any time).
  • To provide you with updates, news, and general information about other services we offer (unless you have opted not to receive such information).
  • To analyze how you use our Site so we can improve our content, services, and user experience.
  • To detect, prevent, and address technical issues and security vulnerabilities.
3. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your information is:
  • Your explicit consent (e.g., for our newsletter).
  • The performance of a contract or to take steps at your request before entering into a contract (e.g., responding to your project inquiry).
  • Our legitimate interests, which are not overridden by your rights (e.g., analyzing Site traffic for improvement, ensuring security).
4. How We Share Your Information
We do not sell your personal information. We may share it with third parties in the following situations:
  • Service Providers: We employ third-party companies and individuals to facilitate our Site ("Service Providers"), such as analytics providers, email marketing services, and hosting providers. These parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Data Protection Rights
Depending on your location, you have certain data protection rights:
  • Access & Portability: The right to access and receive a copy of your personal data.
  • Rectification: The right to correct any inaccurate or incomplete information we hold about you.
  • Erasure ("Right to be Forgotten"): The right to request we delete your personal data.
  • Restriction of Processing: The right to request we temporarily or permanently stop processing all or some of your personal data.
  • Objection to Processing: The right to object to our processing of your personal data.
  • Withdraw Consent: The right to withdraw your consent at any time where we relied on consent to process your information.
To exercise any of these rights, please contact us at jelena@jscom.info

7. Children's Privacy
Our Site is not intended for use by individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. We will take steps to remove that information from our servers.

8. Links to Other Sites
Our Site may contain links to other websites (e.g., client portfolios, social media pages). We have no control over and assume no responsibility for the content or practices of any third-party sites. We strongly advise you to review the Privacy Policy of every site you visit.

9. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us
If you have any questions about this Privacy Policy, please contact us: